Q/A

 

What types of products does Solara Beauty offer?

Solara Beauty specializes in high-quality beauty and wellness products. Our curated selection includes vibrant eyeshadow pencil sets designed for creating stunning eye looks and innovative neck massagers that relieve tension and promote relaxation.

How can I ensure the quality of the products I purchase?

At Solara Beauty, we prioritize quality by sourcing products from reputable manufacturers. Each item undergoes rigorous testing to ensure it meets our high standards for effectiveness and safety, providing you with reliable beauty and wellness solutions.

Are the ingredients in your beauty products safe?

Yes, we are committed to transparency regarding the ingredients used in our products. We carefully select ingredients that are known for their safety and efficacy, ensuring that they are suitable for a wide range of skin types.

What is your return policy?

Our return policy allows customers to return products within 30 days of purchase if they are unsatisfied. To be eligible for a return, items must be unused and in their original packaging. For more detailed information, please refer to our return policy section on the website.

Where can I find your return policy?

You can find our return policy by navigating to the 'Returns' section located in the footer of our website. This section provides comprehensive details regarding our return process and conditions.

How do I contact customer service for further inquiries?

For any additional questions or concerns, you can reach our customer service team through the 'Contact Us' page on our website. We strive to respond to all inquiries within 24 hours during business days.

Do you offer international shipping?

Yes, Solara Beauty offers international shipping to select countries. Shipping rates and delivery times may vary based on the destination. Please check our shipping policy for more information.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor the status of your shipment through the carrier's website.

Are there any promotions or discounts available?

We periodically offer promotions and discounts on our products. To stay updated on our latest offers, subscribe to our newsletter or follow us on social media platforms.

What payment methods do you accept?

Solara Beauty accepts a variety of payment methods, including major credit cards, PayPal, and other secure payment options. All transactions are processed securely to ensure your information is protected.